Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

Location Data: We collect your current location when you request a taxi to ensure accurate pickup.

Contact Information: Your phone number and email address for booking confirmations and communication.

Ride History: Details of your previous rides to improve our services and provide better estimates.

Payment Information: Securely processed payment details (we don't store card numbers).

How We Use Your Data

Service Provision: To connect you with drivers and facilitate your taxi rides.

Communication: To send booking confirmations, ride updates, and customer support.

Safety: To ensure driver and passenger safety through ride tracking and verification.

Improvement: To analyze usage patterns and improve our app and services.

Data Security

Encryption: All data is encrypted in transit and at rest using industry-standard protocols.

Access Control: Only authorized personnel can access your data, and only when necessary.

Regular Audits: We conduct regular security audits to ensure your data remains protected.

Compliance: We are fully compliant with GDPR and other relevant data protection regulations.

Your Rights

Access: You can request a copy of all personal data we hold about you.

Correction: You can ask us to correct any inaccurate or incomplete information.

Deletion: You can request deletion of your personal data at any time.

Portability: You can request your data in a machine-readable format.

Objection: You can object to certain types of data processing.

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.

Email: privacy@dunfermlinetaxis.com

Phone: ‪+44 7465 222506‬

Last updated: January 2025